There are hundreds if not thousands of articles out there on tips for dealing with difficult opposing counsel. But what if it’s not opposing counsel who is being difficult? What do you do when your client’s personal counsel is the one creating unnecessary strife? Whether you are the assigned defense counsel or the claims professional, you can’t just tell the insured client or their counsel to take a long walk off a short pier, so you have to find a way to make it work. If you are personal counsel, have you examined your own behavior and asked yourself why you are making things more difficult than necessary?