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Communication is the Key: So Why Are We So Bad At It?

July 27, 2021

Jason Klein, a partner in WSHB’s Denver office will be sharing his knowledge and expertise with other professionals regarding the importance of effective communication at the upcoming CLM Annual Conference. In this panel discussion, entitled “Communication is the Key: So Why Are We So Bad At It?” set to take place on August 13, 2021 at 10:40 a.m., Jason will be joined by fellow industry leaders, Andy Guerra of Envista Forensics and Laura Straznicky from Engle, Martin & Associates, as they examine this important topic.

This presentation pulls from a previous panel discussion wherein the seven habits of an effective claims team were discussed. Of the seven habits, communication was the first. In this presentation, participants will learn that to achieve effective communication it requires much more than the simple exchange of information. Communication should include discretion, empathy and clear intentions. Listening is a key component of effective communication and will be delved into further as it applies to claims decisions, as well as including auxiliary parties in the claims process as a whole.

Jason Klein is the managing partner of WSHB’s Denver office and a partner in the Firm’s Florida offices. Jason is an experienced trial lawyer whose practice is dedicated to complex civil litigation in the areas of commercial business litigation, the representation of financial institutions, employment litigation and wrongful termination defense matters, Americans with Disabilities Act (“ADA”) claims and compliance, as well as construction defect, transportation, professional liability and complex general liability litigation. Jason has represented international, national, and regional corporations, carriers, and businesses (including Fortune 500 companies) and individuals in both state and federal courts in Colorado, Florida, Kansas, Missouri and Wyoming. He has extensive experience representing clients in breach of contract disputes, creditors-debtors’ rights actions, as well as experience in construction defect litigation for national homebuilders, contractors, developers, and other construction-related professionals, as well as copyright and trademark infringement litigation.
In addition, Jason assists our national insurance coverage practice by advising and representing domestic and international insurers on first-party property (Homeowner’s and Commercial), commercial general liability, construction defect, and professional errors and omission claims. Jason has successfully litigated a wide variety of first-party and third-party insurance cases, including the interpretation of policy provisions and exclusions. He is AV Preeminent rated by Martindale-Hubbell and has been selected for inclusion into Florida Trend’s “Florida Legal Elite.” Jason is also a regular presenter on trial and litigation strategy.

The CLM Annual Conference is the premier annual event for professionals in the claims and litigation management industries. The conference is a colossal mix of interactive educational sessions and social networking events. Participants can select from more than 100 collaborative educational sessions focused on all facets of the industry. This year’s CLM Annual Conference is being held on August 11-13, 2021 in Atlanta, Georgia.

About Wood Smith Henning & Berman:

WSHB is a full service litigation firm with offices throughout the United States. The firm has tried over 1,000 cases to verdict, and is internationally recognized for its exceptionally high rate of success. Since the firm’s inception in 1997 by trial lawyers David Wood, Kevin Smith, Stephen Henning and Daniel Berman, WSHB has been known as the national “go to” firm for complex civil litigation in professional liability, employment, commercial, medical malpractice and healthcare, construction, environmental, real estate, transportation, subrogation, toxic tort, cybersecurity and intellectual property litigation. Additionally, WSHB also regularly handles first and third party coverage issues for the London market. The firm has been named one of the top four law firms in the nation for female lawyers, and one of the top ten in the nation for diversity. WSHB’s lawyers take pride in each and every case and all ultimate results. Most of all, WSHB is proud of their organic growth which translates into consistent results and handling office to office.

 

 

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