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Innovative Law Firm Relationship 3.0 – Using Dynamic Methods to Drive Quality Performance

March 11, 2019

WSHB Firm Chairman Leads Panel Discussion at 2019 CLM Annual Conference

Innovation and disruption in the legal industry are buzz words which are thrown around often by law firms, corporate clients and insurance carriers. Often, the connotation is there is diminished quality in the end result associated with these concepts. In a highly anticipated presentation, WSHB Chairman Dan Berman is on center stage in a presentation entitled “Innovative Law Firm Relationship 3.0 – Using Dynamic Methods to Drive Quality Performance” at the 2019 Claims and Litigation Management Alliance (CLM) Annual Conference on March 14th at 10:10 a.m. Joining Mr. Berman will be William Garcia from Liberty Mutual and Raymond Weisse from Navigators.

While success of the relationship among claims, customer, and firm is rooted in the big three – effective and efficient case handling and communication, cost control management, and optimal outcomes — management of that relationship must keep evolving in order to advance those results. But how? Attendees of this interactive session will learn the many ways you can strengthen and rejuvenate the relationship by harnessing the right tools, including information-capture/sharing platforms; metrics dashboards and performance measures; enhanced audit approaches; integrated advanced analytics to drive claims management; and unique alternative legal service providers and alternative fee retentions. Even if you think you’re already getting as much as you possibly can from your law firm management, this panel will open your eyes to strategies you can use to take your results to even higher levels.

Dan Berman co-founded and serves as the Firm Chairman of Wood, Smith, Henning & Berman, LLP, an Am Law 200 law firm with 24 offices throughout the United States and close to 300 attorneys. In his role as Chairman, and previously as the firm’s Managing Partner, Dan’s responsibilities have included high-level firm management, execution of the firm’s strategic vision, and ensuring its overall effective operational management and progress. Embracing the use of internal data analytics and improved, more efficient processes, Dan utilizes industry leading protocol and technology to drastically change and innovate the manner in which legal services are delivered to the firm’s clients.

The CLM Annual Conference is the premier annual event for professionals in the claims and litigation management industries. The Conference is a tremendous mix of interactive educational sessions and fun networking events which provides the attendees with the opportunity to select from more than 80 collaborative educational sessions focused on all facets of the industry. This year’s CLM Annual Conference is being held on March 13 – 15, 2019 at the Orlando World Center Marriott in Orlando, Florida.

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